Get In Touch

eCommerce Billu Inc

775 Chabrier Street app. #2

Laval, Quebec H7S 2L1 Canada

Frequently Asked Question!

We accept credit cards like Visa and Mastercard, PayPal, Google pay and Interact Transfer.

Interact Transfer must be made to:

Question: Online Order

Password: Billu

Contact us to know the procedures of return, you can return your item and we will give you full refund after we received it and inspected it.

*Return shipping charges are at your expenses*

In Canada:

For small items we will send it by letter mail without tracking numbers and free of charge. If you want expedited shipping, an extra fee of 12.99$ will be applied.

For bigger items, shipping costs are already calculated in the price and tracking number will be provided to you by email. If you want expedited shipping, an extra fee of 12.99 will be applied.

In the USA:

For regular shipping an extra fee of 10.99$ applies to all orders.

For expedited shipping, the fee is 19.99$.

For shipping outside of America, please contact us.

It takes 1 to 3 days to process the order and shipping times varies depending on where you are located but is between 7 to 14 business days.

Due to covid-19, delays in shipment can occur.

Shipment in the United States can take between 10 to 20 business days.

Please contact us immediately if you didn’t receive your order on time and we will see if it’s still in transit or lost.

Already shipped orders can’t be canceled but you can still return it once it is received.

We are located in Laval, Québec, Canada